Legal & Policies
The terms and policies governing our training, bookings and payments.
- Complaints & Feedback Procedure We value feedback because it helps us maintain high standards, strengthen our programmes and serve our clients more effectively. We also recognise that, on occasion, concerns may arise. When they do, we are committed to listening carefully, responding fai
- Terms of Service The terms governing our training, bookings and use of this website.
- Privacy Policy What personal information we collect, why we hold it and your rights over it.
- Refund & Cancellation Policy Rescheduling, cancellations and how refunds are handled.
- Client Policy This policy applies to all services offered by Manners on Point School of Etiquette, including but not limited to:
- Child Protection & Safeguarding Policy We are committed to providing a safe, respectful and nurturing learning environment where children and young people can develop confidence, character, communication skills and good manners without fear of harm, discrimination or abuse.
- Code of Conduct What participants can expect from us, and what we ask in return.
- Disclaimer