Privacy Policy
Effective Date: 2 August 2026
Manners on Point School of Etiquette is committed to respecting your privacy and protecting your personal information in accordance with applicable laws and recognised best practices.
At Manners on Point School of Etiquette (“we”, “our” or “us”), we value the trust you place in us. This Privacy Policy explains how we collect, use, store, protect and, where necessary, share your personal information when you visit our website, register for our programmes or use any of our services.
By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide, including:
* Full name
* Telephone number(s)
* Email address
* Residential city or town
* Parent or guardian information (where applicable)
* Child registration information for children’s programmes
* Emergency contact details
* Medical, allergy or dietary information relevant to participation in our programmes
* Payment information required to process registrations (where applicable)
* Any other information you choose to provide through our website, registration forms or correspondence
We may also automatically collect limited technical information, including your browser type, device type, IP address, pages visited and website usage data to help improve our website and user experience.
2. How We Use Your Information
We use your personal information to:
* Respond to enquiries and requests
* Process programme registrations and bookings
* Deliver training programmes and related services
* Communicate programme confirmations, reminders and important updates
* Ensure participant safety and wellbeing
* Improve our services and website
* Maintain appropriate business records
* Comply with legal and regulatory obligations where applicable
We will only collect and use personal information for legitimate business purposes.
3. Children’s Privacy
Protecting children’s privacy is one of our highest priorities.
Personal information relating to children is collected only with the knowledge and consent of a parent or legal guardian and solely for programme registration, safeguarding, participant wellbeing and service delivery.
We do not knowingly collect personal information directly from children through our website without appropriate parental or guardian involvement.
4. Photography and Media
Photographs and videos may be taken during selected programmes for educational, promotional and archival purposes.
For participants under 18 years of age, photographs or videos will only be used for promotional purposes where parental or guardian consent has been provided.
Where consent has not been granted, we will make reasonable efforts to ensure the participant is not featured in promotional materials.
5. Sharing Your Information
We respect your privacy and do not sell, rent or trade your personal information.
We may share personal information only:
* Where necessary to deliver our services
* With trusted service providers who assist us in operating our business
* Where required by law or by a lawful request from a competent authority
* Where necessary to protect the safety, rights or wellbeing of participants, staff or others
6. Data Security
We take appropriate administrative, technical and organisational measures to safeguard personal information against unauthorised access, alteration, disclosure, loss or misuse.
While no method of electronic transmission or storage is completely secure, we continually work to protect the information entrusted to us.
7. Data Retention
Personal information will be retained only for as long as reasonably necessary to:
* Deliver our services
* Maintain appropriate business records
* Comply with legal obligations
* Resolve disputes where necessary
When information is no longer required, it will be securely deleted or destroyed where practicable.
8. Your Rights
Subject to applicable law, you may request to:
* Access the personal information we hold about you
* Correct inaccurate or incomplete information
* Update your contact details
* Withdraw consent where consent is the legal basis for processing
* Request deletion of your personal information where appropriate
Requests may be submitted using the contact details provided below.
9. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and enhance your browsing experience.
You may disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.
10. Third-Party Websites
Our website may contain links to third-party websites for your convenience.
Manners on Point School of Etiquette is not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.
11. Compliance with Ghana’s Data Protection Laws
Manners on Point School of Etiquette is committed to handling personal information responsibly and in accordance with the laws of the Republic of Ghana. We are guided by the principles of the Data Protection Act, 2012 (Act 843) and endeavour to collect, use, store and protect personal information lawfully, fairly and transparently.
12. Updates to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our services, technology, operational practices or legal requirements.
The most current version will always be available on our website and will indicate the effective date of the latest revision.
13. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Manners on Point School of Etiquette
Email: info@mannersonpoint.com
Website: www.mannersonpoint.com
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Manners on Point School of Etiquette
Refining You to be at Your Best